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Philharmonie de Paris
The Philharmonie de Paris, a major French national public institution, hosts nearly 500 concerts each year, along with exhibitions and educational activities.
Philharmonie de Paris
The Philharmonie de Paris, a major French national public institution, hosts nearly 500 concerts each year, along with exhibitions and educational activities.
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Philharmonie de Paris
The Philharmonie de Paris, a major French national public institution, hosts nearly 500 concerts each year, along with exhibitions and educational activities.
Philharmonie de Paris
The Philharmonie de Paris, a major French national public institution, hosts nearly 500 concerts each year, along with exhibitions and educational activities.
Initial issues
- Digitization of a high volume of tickets : around 600,000 tickets to manage each year.
- Simplified access and use of tickets on mobile devices.
- Improved operational efficiency through a streamlined ticket verification process.
- Strengthening audience engagement.
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Deployed solution
To address these challenges, the Philharmonie de Paris chose The Wallet Crew to integrate Google and Apple Wallet technology into its existing ticketing system, Secutix. Tickets are now accessible with a single tap from the wallet, with push reminders sent before the event.
Results
- Real-time updates with live information; no re-issuance required
- More efficient verification process
- Simplified, smoother management of access to concert halls
- 35% increase in digital tickets sold
Key benefits
Future Perspectives
“Since the launch of digital tickets in Wallet, 35% of our spectators have adopted this ticket collection method, fully integrated into our SecuTix ticketing system.”