Privacy policy
Last updated: May 2025
Privacy policy
This privacy policy applies to activities of Neostore SAS, including thewalletcrew.com.
The Wallet Crew is a commercial brand owned by Neostore SAS, a French simplified joint-stock company with a share capital of €40,500, registered with the Bourg-en-Bresse Trade and Companies Register under number 892 973 348, with its head office located at 465 chemin des sables, 01600 Reyrieux, France.
Data Controller
Neostore SAS (The Wallet Crew) is the data controller for personal data collected through its websites.
Data Collected
We collect the following data:
- Information submitted via contact forms (first name, last name, email, company, phone number, message)
- Navigation data (cookies, IP address, analytics data)
Purposes of Processing
Based on our legitimate interest, your data is collected for the following purposes:
- Responding to your inquiries through contact forms
- Managing the business relationship
- Sending commercial and marketing communications
- Improving our services and websites
Data Retention
Your data is retained only as long as necessary for the purposes described above and is then archived or deleted according to legal obligations.
Prospect data is retained for 3 years from the last contact.
Client data is retained for 5 years from the end of the business relationship.
Data Recipients
The data collected is intended solely for the internal teams of Neostore SAS and its authorized subcontractors.
Your Rights
Within the limits set by GDPR, you have the following rights:
- Right of access, rectification, and deletion
- Right to restrict processing
- Right to object to the processing of your data for marketing purposes
- Right to data portability
To exercise your rights, please send an email to: privacy@neostore.cloud
Neostore reserves the right to request proof of identity in case of doubt about the identity of the requester. In case of difficulty, you have the right to file a complaint with the CNIL (www.cnil.fr).
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